EVOXEN LLC, trading as Evoxen USA
654 600 W, Orem, UT 84057, USA
Email: [email protected]. We usually reply within 1–2 business days. Please include your order number if you have one. Full details are on the Contact page.
Evoxen USA is the trading name of EVOXEN LLC. See About us and our Legal Notice.
We ship to the 48 contiguous US states and Washington, DC. We do not ship to Alaska, Hawaii, Puerto Rico, US territories, APO/FPO/DPO addresses or outside the United States.
Standard shipping is free on every order.
Orders usually leave a US warehouse within 1 business day and typically arrive about 6 business days after dispatch. Tracking details are emailed when available.
Yes. Every item is new, in the original 5 Core packaging, and shipped from a US warehouse. We are an independent retailer, not an official 5 Core store.
Major credit and debit cards (Visa, Mastercard, American Express, Discover), processed securely by our card processor. We never see or store your full card number. All prices are in US dollars.
Yes. New, unused items in their original packaging can be returned within 5 days of delivery. Damaged, defective or wrong items are replaced or refunded and we pay the return shipping. See the Refund & Return Policy for details.
Email us with your order details and photos. Report transit damage within 3 days of delivery and wrong or missing items within 36 hours.
Check the size, impedance (ohms) and power rating on the product page, and read our free guides. If you are unsure, email us your vehicle make, model and year or your cabinet model before ordering.
Email us as soon as possible. We can change or cancel an order until it has been dispatched.
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